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COVID-19 Update


Due to a change in recent COVID-19 restrictions introduced by the Australian Government, we are now open, providing full dental services in a safe manner to all our valued patients.


OUR NUMBER ONE PRIORITY continues to be the health and safety of patients and staff and while all procedures are not available, we will continue to provide the best dental care and are using the safety protocols as directed by the Australian Government. These include increased personal protective equipment,procedural guidelines and increased focus on sterilisation protocols.


Therefore, when you visit we will ask you to:

  • observe the health and safety information

  • use the alcohol-based hand sanitiser

  • and one of our staff will conduct a temperature check.

HOURS OF OPENING: We are currently open Monday to Friday 8:30am - 5pm and Saturdays 8:30am - 4pm.

Please call the surgery on 02 9953 5153 to schedule your dental appointment.

We appreciate your support during this time and look forward to seeing you soon.

How Lotus Dental is managing COVID-19

At Lotus Dental , we comply with the Australian Dental Association (ADA) recommendations of universal precautions with all patients, which involves thorough routine cleaning and disinfection strategies and use of personal protective equipment, gloves, masks, etc (PPE) with every patient at all times.

In addition our clinic also uses ozonated water as a pre-operative rinse which dramatically reduces viruses, bacteria and fungi within the oral environment to reduce aerosols.

The use of rubber dam for most procedures further eliminates the likelihood of exposure from our patients.

We remain vigilant for any signs of illness from any of our patients and discourage attending the surgery with any of the following presentations:

  • Fever or history of fever AND acute respiratory infection (shortness of breath or cough or sore throat) similar to patients with other flu-like illnesses.

  • Epidemiological criteria

  • Any overseas travel in the last 14 days with or without symptoms

  • Close contact within 14 days before illness onset with a confirmed or suspected case of COVID-19


Even so, we recommend that if you have any health issues or are in a higher risk age group that you delay any non-urgent dental appointments.

For urgent treatment we are, of course, still available.

Basics of Preventing Disease Transmission


  1. Cover your cough and sneeze. Use a tissue or sleeve to absorb the microdroplets that result from a cough or sneeze. Dispose of the tissue and then wash your hands.

  2. Wash your hands. And if using hand sanitizer: a healthcare grade alcohol-based hand sanitizers is recommended.

  3. Don’t touch the T-zone – ie.eyes, nose, and mouth.

  4. If you’re ill, stay at home.

Best Regards,

Drs Prue King and Urvashi Pandey & the Lotus Dental Team

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